Privacy Policy

BuildLovable Technologies respects your privacy. This policy explains what we collect when you use buildlovable.co.in, why we collect it, and the choices you have.

Information we collect

• Contact details you submit: name, email, phone, company and message.
• Project details you enter in the estimator and checkout, including selected scope and optional GSTIN.
• Transaction details such as order ID, amount and payment status. Card, UPI and bank credentials are handled entirely by Razorpay and never reach our servers.
• Basic usage data such as pages viewed and device type, used to improve the site.

How we use it

• To respond to enquiries and prepare quotations.
• To process payments, issue invoices and meet tax obligations.
• To deliver and support the services you have purchased.
• To send service updates about your project. We do not sell your data.

Sharing

We share information only with service providers who help us operate: our payment gateway (Razorpay), hosting and cloud infrastructure, email delivery, and our accountants for statutory filings. Each is bound to use the data only for those purposes. We may also disclose information where required by law.

Retention

Enquiry data is kept for up to 24 months. Order and invoice records are retained for eight years as required by Indian tax law. Project data is deleted or returned on request after the engagement ends, unless we must retain it legally.

Security

Data is transmitted over HTTPS and stored with access controls limited to team members who need it. No method of transmission is perfectly secure, but we review our practices regularly.

Your rights

You can ask us to access, correct or delete your personal information, or withdraw consent for marketing communication, by writing to hello@buildlovable.co.in. We respond within 30 days.

Cookies

We use only the cookies needed to keep the site working and to remember your session. We do not use advertising cookies.

Contact

Grievance contact: hello@buildlovable.co.in, +91 87924 75315. BuildLovable Technologies, 13/1, Khazi Street, Basavanagudi, Bengaluru, Karnataka 560004, India.